Helpdesk and Service Managmenet Software

Helpdesk Software
Service Management

PRD Software has been developing software solutions and applications for helpdesk, service-desk and customer support since 1996. Our flagship product, HelpMaster is used around the world and features advanced workflow, ticketing, email-to-ticket conversion and is competitively priced.

HelpMaster is used for incident, problem and change management. Desktop and web portals available to meet the needs of helpdesk and IT service management operations

1996

On the web since 1996

100%

Microsoft focussed tools and technology

50+

Countries

Why You Should
Choose Us?

We’ve been in the software development space for a long time, and we’ve always prioritized learning, education and delivering software solutions that perform.

We’re based in Canberra, and have been developing software and solutions for local and international clients since 1996. Speak to real people that understand software and the Australian business climate.

No high-pressure sales here. We work with our clients to address their needs and give them proper and professional support. We will never oversell our products, and will always give an honest and clear answer to any questions you may have.